Email. That's it.
Biniru keeps contact simple. No forms hosted by third parties. No chat widgets that load seven trackers. No account required to say hello.
For most things.
Questions, ideas, press, partnerships, sales enquiries, bug reports, feature requests, kind words, unkind words — all welcome at the same address.
For licensed users.
If you have bought a Biniru tool and need help with it, write to the support address. Include your licence reference if you have it to hand. Response times are handled personally, not by a ticket system.
For legal, GDPR requests, or anything confidential.
If your message concerns personal-data requests (GDPR access/deletion), legal notices, confidential business matters, or anything that shouldn't land in a generic inbox — write to the privacy address. Handled separately from the main flow.
If you prefer paper.
Biniru has a physical address in Borgerhout, Antwerp. The address is not listed publicly — it's available on request for press and official institutions only. Write to the privacy address explaining who you are and what the correspondence is about, and you'll receive the full address block.
Shuts down around strangers — trusts text and crew. Klapt toe bij vreemden — vertrouwt op tekst en crew. Operating note
NL, EN. And Antwaarps if you insist.
Biniru operates in Dutch and English. Internal and informal correspondence can be in Antwerp dialect. Formal and international correspondence is in English. Both addresses above accept either language.